Apple has a severe problem with fraudulent Gift Cards, I recognize that there are many unscrupulous people out there that hack these things and the stores tell there customers up front, “ if the card doesn’t work, you need to contact the company “ Over the years I’ve given to to my kids and others as gifts and some have been used before I left the store according to the receipt time, I didn’t make a big deal of it, but over the holidays since November I have purchased several cards totaling $800, I have contacted Apple support about each card and worked on the phone with them to take pictures of the store receipt, gift card front and back, and the following day I receive an email Saying we need additional information But They Don’t Say What They Need, so I call back and ask, the response is the same thing, they need photos, I ask what is wrong with what I sent? The customer service team doesn’t know because They Can’t See The Photos, I’ve spoked to several people and asked them to Find Out What Is Missing, I’ve done this a Dozen Times, No Response From Anyone That Can Actually Help, I Think Apple Should Step Up Provide Better Security If They Are Going To Sell Them To Customers! And Promptly Return A Call To Resolve After Receiving Exactly What They Asked For!
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Apple designs and creates iPod and iTunes, Mac laptop and desktop computers, the OS X operating system, and the revolutionary iPhone.
