The culture is very disappointing. I have a camera fault on an iPhone 14 Plus that is less than 2 years old, and they won’t fix it under warranty since it was purchased in the US. It appears to be a common issue with this model. A car company would have to issue a recall. There’s no decent support available locally. I visited a store abroad and had the camera replaced for €199. I reached out to customer service and spoke to a so-called senior agent who promised to follow up but never did. Their approach is arrogant and dismissive. I’m now seeking alternatives to escape their control. Additionally, I see they are now fixing some iPhone 14 Plus models for free, but mine isn’t included, showing they acknowledge the problem but not its full extent—unbelievable.
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Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.