It's hard to believe these people are still in business considering the negative experiences shared. I wanted to trade in my watch, and the website redirected me to them. The posting kit took forever to arrive, and once I finally sent the watch, proof of delivery was provided within two days. However, they failed to register the receipt and began sending reminder emails. After several emails, they claimed the watch didn't power on and reduced the quote to zero. I had just taken it off before sending, and it was working perfectly. I'm now waiting for them to return my watch, which is taking over a week, and I'm losing hope. Moving forward, I'll deal directly with the store. Avoid this service!
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