The platform is not user-friendly and is difficult to navigate initially. It’s unclear how to manage the return package and what needs to be signed. There are no straightforward instructions, and frustratingly, you must contact the courier service for pickup. Someone must be present to hand the driver the package and the necessary forms. Pickup times are vague, occurring at any point during the morning or afternoon, which is quite inconvenient. Why can't I simply drop it off at a postal service?
Claim your business profile now and gain access to all features and respond to customer reviews.
