Absolutely HORRIBLE service. My husband was diagnosed with cancer a week before we were to leave. His treatment needed to start the day we were to leave. We did not want to travel to a third world country with him sick and could possibly get sick there. We had purchased travel insurance but we have been fighting them for months to try and get our money back. They only want to issue us a travel credit that expires in a year. We do not know where this cancer diagnosis is going to lead us in the next year so not even sure we will be able to travel. It appears that they got the money and have no intentions of a refund. Thank you Apple Vacation for being kind caring human beings! So tired of these money hungry business that have no care or concern for anything but getting their money. I WILL NEVER DO BUSINESS WITH THEM AGAIN! I will be posting wherever I can about their care and concern in this matter!
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