January 14-22-24 Booked 5 star Mystery deal to Punta Cana for adult only vacation. Apple guaranteed a five star resort and did not tell us where until two days before departure. Upon arrival to the resort ,Breathless Punta Cana we immediately upgraded to the X-hale club and we got a master Suite ocean view room. The view was fantastic, but the rest of the room not so much, at the very best it may have been 3 starz. Anyway since being home we have contacted Apple 4 times now with only a computer written response claiming they will get back to us. It has been nearly 40 days and nothing. Apples customer service gets a lower rating then the crappy resort they sent us to!
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