Terrible. Upgraded to a private shuttle to and from the airport, got to the airport, no shuttle. We were there waiting for 2hrs and then put onto a bus with people from other resorts. One tour we booked didn’t match the description, but it was fine. Decided to pass on the other tour and was told I would not be refunded because it was too close to the reservation time… I called the day prior and no one answered and their people at the resort are rarely around when you need them, don’t even have laptops (they work off their cellphones) or any of your reservation information. Will not recommend and will never use them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
