Tried to contact Apple Vacations twice during my vacation. Received prompt email noting that they had received my message but never actually got a response from them. Apple uses Swift Air as their charter. Waited for over a hour on departing flight in line to get boarding pass and over two hours on return trip. Counter was very poorly staffed. Also had very poor experience texting customer support, consistently replied with what seemed were canned responses and never really answered my questions. Will not use Apple again, only reason I did this time is they offered a direct flight to my destination.
Claim your business profile now and gain access to all features and respond to customer reviews.
