Order 5556383. And 55669100 Not the best experience with this company Paid for a fridge. Oven. Hob to be fitted. Took a day off work for delivery. Waited til 4pm then rang up. Got told matter of factly your delivery was cancelled because the oven wasn't available even tho i paid. After a frustrating 20mins on hold he told me to replace the oven for same price then have to rebook a delivery and time off work for a new delivery next day I asked will i definitely get my delivery Tomorrow as i dont want to miss work and was told yes definitely no problem. Next day got a text sorry there's an issue with despatch on your order and delivery been rescheduled . . AGAIN waiting in most of the day i rang up and asked was the engineer on way and told yes. Waited til 4pm rang AGAIN and informed he wasn't booked for me today. Another contradiction and phantom delivery. a simple email or call would of be nice to let you know They simply just tell you a date and chuck a time in to get you off the phone. no transcripts of chats to prove what you been told then when you ring up you all you get is "i apologise or "am so sorry in a robot like way .... . I Lost a lot of work just for a simple order.No offer of compensation or a gesture for loosing my days work as am self employed single dad i need to work. totally stressful and frustrating from the minute i paid my order. 4 weeks and still waiting for new hob to be fitted. Not Happy. Be warry.
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