I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.
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Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service.
We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind.
What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are.
With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.See more