Reported fault on the 2nd Feb large hole in door seal. 13th February still waiting for repair. Won't be wasting time and money with them again. They don't return telephone call despite assurance. Engineer was supposed to be here Mon 6th had to call again. arrived on the 7th expected him to have the part as I had described exactly what was wrong ie. large hole in door seal, but he didn't have the part as needed to check in case we were wrong. Had to order the part told it could be another 4 days, I found it on AEG available for next day, engineer says it is the insurance company APPLIANCESERVE who doesn't allow them to order like this. 5 working adults no machine for over a week.
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Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service.
We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind.
What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are.
With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.See more
