I subscribed to a fully managed team plan on January 15, 2025, paying $2,700 for app development services. What followed was nearly six months of delays, broken promises, poor communication, and unauthorized charges—without receiving any functional app. In the first month, my assigned project manager failed to make any meaningful progress. By early February, I expressed my disappointment to the sales team regarding the lack of updates and missed meetings. By March, the project was so far behind that I requested tutorials to finish the work myself. Instead of delivering the promised app, my account was charged a second time on March 8 ($300), a third time on April 29 ($300), and a fourth time on May 27 ($300)—totaling over $3,600 with zero deliverables. Throughout this ordeal, the project manager and other representatives repeatedly assured me the project would be completed "within 15 days," yet over a month passed each time with no results. When I raised concerns about the unauthorized charges, the project manager promised a full refund multiple times, claiming the billing was "fixed" and updates were on the way. None of these promises were fulfilled. An email to pause my payments was also promised but never sent. By late March, I informed them I had invested around $3,000 with nothing to show for it. By May, they assured completion by the first week of June, but the second week came with still no working app. Communication became so challenging that I documented how hard it was to get a response. Despite my persistent follow-ups, the same pattern continued: empty promises, no progress, no refund, and ongoing unauthorized billing. As of my last documented interaction in mid-June 2025, I still had not received a functional app, had been charged over $3,600, and had not received the promised refund. I strongly caution anyone considering these services to thoroughly research their track record. Based on my experience, this company shows a pattern of taking payment while failing to deliver promised services, making unkept commitments, and refusing refunds despite their own representatives acknowledging failures.
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