I have been with them since 2017, and it started off well with updates carried out as per our agreement included in the subscription. Suddenly, they demanded £1,000 for an app update! We paid half but soon realized they had breached the terms of the agreement. They seem to only care about money, so avoid them at all costs. Starting this year, they demand extra payment if you want your app to be compliant—otherwise, you can manage it yourself. That's exactly what they said: "Unfortunately, that is the only option to pay if you want us to assist you." According to their terms and conditions, there shouldn’t be any extra fees for updates. It’s clearly stated that the subscription includes all necessary updates, but it seems no one cares anymore.
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