I signed up for a fully managed service plan on January 15, 2025, paying $2,700 for professional app development. What followed was nearly six months filled with delays, unfulfilled promises, inadequate communication, and unauthorized charges, all while I received no functional app. In the first month, my assigned project manager failed to show any significant progress. By early February, I expressed my dissatisfaction to the sales team about the lack of updates and missed meetings. By March, the project was so behind schedule that I requested tutorials to complete the work myself. Instead of delivering the promised app, I was charged a second time on March 8 ($300), a third time on April 29 ($300), and a fourth time on May 27 ($300)—totaling over $3,600 in charges without any deliverables. Throughout this ordeal, the project manager and other representatives frequently assured me that the project would be completed "within 15 days," yet each time over a month passed with no results. When I raised concerns about the unauthorized charges, the project manager promised a full refund on several occasions, claiming the billing was "fixed" and updates were forthcoming. None of these promises materialized. An email to pause my payments was also promised but never sent. By late March, I communicated that I had invested around $3,000 with nothing to show for it. By May, they promised completion by the first week of June, but the second week arrived with no working app. Communication became so challenging that I documented how difficult it was to get a response. Despite my ongoing efforts to resolve this directly, the same pattern persisted: empty promises, no progress, no refund, and unauthorized billing. As of my last recorded interaction in mid-June 2025, I still had not received a functional app, had been charged over $3,600, and had not received the promised refund. I strongly advise anyone considering this service to thoroughly research their reputation. Based on my experience, this company has a troubling history of accepting payments without delivering promised services, making unkept commitments, and refusing refunds despite acknowledging their failures.
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