I had a Bipap machine for severe sleep apnea. It was billed through my insurance and Apria have confirmed they received $3,755.70 from my insurance company. This is about $1,000 more than the actual cost of a new machine. I canceled my insurance and then April billed me $617. When I asked them if this was the balance of the cost of the machine, which I would have been fine paying, they told me no, this is a monthly rental for the next 15 months. This would total $9,200 plus the $3,755.70 they already received, so $12,975. This equals the retail cost of 5 BiPap machines. I know this as when I returned this one to Apria, I bought a new one online. Their approach to this has been appalling. They are trying to gouge me for a machine that they have already received full payment, plus extra for the machine and are now hounding me for this $617 which would total the cost of two brand new machines with what was already paid. I am appalled by this severe gouging and cannot believe they thought they could get way with charging 5 x the amount of a new machine.
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Apria Healthcare exists to make money by hurting people. It's a terrible company that hopes patients die so they don't have to deal with them. CEO @DanStarck1