Apria was bad a few yrs back and I quit using them however my dr sent a prescription to them so I gave them another chance. Sorry to say they are still totaly inept, poor to non existent cust svc. They seem to hire phone people who don't speak english. I ordered product but they sent it to the wrong address. First they didn't ship it cause I owed them $5.41 but instead of calling me they just cxld the order. Once I finally received the items I realized my cpap hose was cracked. I called and ordered a new one and they say the order was 'expedited' After waiting 10 days I called back to find out they have no record of the order and want me to start over. Its just not the incompetence its the constant e mails and phone solicitations. Just cause your on medicare it doesn't seem reasonable to try to load you up with every possible 'supply' just cause medicare will reimburse them for it. I just hate this firm.
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Apria Healthcare exists to make money by hurting people. It's a terrible company that hopes patients die so they don't have to deal with them. CEO @DanStarck1