Apria is a terrible company. Their phone lines have a long wait time and then you reach someone who is incompetent. It seems that recently their billing dept has been outsourced and if you try to resolve questions about your billing the reps are rude and unable to communicate in a manner that addresses your questions. I had a credit card on auto pay for the agreed upon amount of my monthly bill, but they over billed and placed unknown charges on the card. I had the card company dispute the charges and a fraud investigation has been opened.
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Apria Healthcare exists to make money by hurting people. It's a terrible company that hopes patients die so they don't have to deal with them. CEO @DanStarck1