Going through the phone tree is ridiculuous - it is time-consuming, repetitive, disrespectful to customers. Second, I used a credit card to pay a bill. Despite the fact that I've been charged, more than a week later it is still being processed in Apria's system. As they are showing an amount due on my account, I cannot re-order supplies. I hate Apria and will complain to Kaiser about poor service.
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Apria Healthcare exists to make money by hurting people. It's a terrible company that hopes patients die so they don't have to deal with them. CEO @DanStarck1