My husband will be contacting you on Monday and will send a written notice giving you a month to respond regarding his pension forecast. If there is no response, we will approach the pension ombudsman directly. This service appears to be withholding pensions, and we are prepared to escalate the matter to our local representative. The lack of communication is unacceptable, as my husband has been waiting six weeks for his forecast. You mentioned sending a letter about waiting for the trustees, but we have not received anything. We believe this is simply an excuse. We will not tolerate illegal behavior and will involve the pension ombudsman if necessary. You have been warned.
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