Customer service ok, products are bad. GU10 lightbulbs keep turning off, saying 'overheating', warm to the touch. They work just fine when used as unconnected bulbs but then they can't be controlled via any apps.Constant connection issues.Firmware update takes 30 minutes per bulb.Truly disappointing experience, lot of money wasted.I'll replace with HUE, with which I have never had any bad experience.
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