Item was due to be delivered last Friday and was left outside by royal mail and not there when I returned. I contacted Aqara to update the above and was told their contact who deals with this are on Monday and would call me then. On Monday I had no contact so called Aqara again to be told it will be forwarded on and I would be called back asap. Now over a week has passed and still no contact. Very poor service and no product or refund.
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