Do not use if you care about your fish – extremely slow dispatch, misleading stock claims, and an unreliable supply of live food. I strongly advise anyone with sensitive or high-value fish to avoid ordering live foods from this seller. Their website claims next-day dispatch, but they do not hold live foods in stock. They wait for enough orders before placing a bulk order, leading to serious delays, sometimes over a week. Other customers have reported waiting over a month without receiving anything. In my case, the delay cost me a fish. I ordered on a Tuesday night, expecting dispatch within 1-2 days, but the seller waited for a shipment and my order arrived too late. The seller ignored my first cancellation request and communication was slow and dismissive. If you need live foods urgently, do not trust this seller.
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We are a large retail store catering for pretty much everything to do with aquatics, pets and reptiles. With a huge range of products for your Aquarium, Pond, Reptiles, Birds, Small Animals, Dogs and Cats. Visit us in-store or online for great deals and the best way to provide a long and healthy life for your pet.
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