I ordered a bulk delivery of live tubifex and was disappointed with their service. I waited over a month for delivery with no updates until I followed up. The tubifex was poorly packed, lacking proper insulation, causing it to spoil. If you offer online ordering, you need to keep customers informed and package items properly. I sent an email about these issues and received no response after six days, prompting this review. I would avoid purchasing online from this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a large retail store catering for pretty much everything to do with aquatics, pets and reptiles. With a huge range of products for your Aquarium, Pond, Reptiles, Birds, Small Animals, Dogs and Cats. Visit us in-store or online for great deals and the best way to provide a long and healthy life for your pet.
Open 7 days a week:
Monday - Thursday: 10am-5pm
Friday: 10am-6pm
Saturday: 10am-5pm
Sunday: 10:30am-4:30pmSee more
