This airline may be budget-friendly, but even for a low-cost option, the experience was terrible. I can't list all the issues that occurred, but here are a few highlights. - They damaged my luggage, and there was no one at the airport to help file a claim. The lack of available personnel made it feel more like a scam than an oversight. - They avoided Venezuelan airspace and made unscheduled stops, despite having planes capable of longer flights. Although they notified us via email, no one at the check-in counter seemed to know about it or the new arrival times. - Each leg of the journey was delayed by hours. - There was no assistance at the hub airport for passengers with tight connections due to these delays. I could go on, but this is enough for now. People often say, 'you get what you pay for,' but in this case, it feels like 'you get less than what you pay for.'
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La aerolínea dominicana que conecta toda América. Ahora volando a EEUU ✈️ Now flying to USA
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