I would give them zero stars if I could. This service would be more efficient using horses and carts for deliveries. I spoke with two customer service representatives, needing a second because I couldn’t understand the first. After much back and forth, I learned it could take up to two days to get a response regarding picking up an item at the local depot. I can’t just drive there because it might need 'preparation.' I can’t call the depot either; instead, I get someone who barely speaks English. I used this service because of an order through another platform. If you're using that platform, avoid sellers who use this courier.
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