I have never encountered such poor customer service. My car loan application was managed inconsistently and unprofessionally, with unnecessarily long processing times. Despite having no dependents, a stable income, and significant savings, my application was rejected for vague reasons that don't reflect my financial situation. The staff were unhelpful and provided no clear explanations, leaving me frustrated and wasting my time. I strongly recommend anyone considering this bank to think twice. Their processes are inefficient, their communication is lacking, and overall, it’s been a completely unsatisfactory experience.
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