Overall assessment: Not recommended.1. Onboarding ProcessThe process to receive the starter kit is unnecessarily complicated and time-consuming:Initial request for eligibility/listMandatory call with the companyCall provides no additional value beyond what is already stated on the websiteOnly after this, the starter box is sentThis alone takes more than two weeks, which is excessive for a basic onboarding step.2. Submission and Review TimelineAfter sending the box as agreed:2 weeks pass before confirmation of receiptAnother week passes before any review outcomeThe overall timeline lacks efficiency and transparency, even countless emails have been sent for update - uncontrolled automation.3. Rejection Despite Prior AlignmentThe submitted items were rejected despite prior discussion and alignment, which raises concerns about:Internal consistencyClarity of requirementsReliability of guidance provided during onboarding4. Damaged ReturnsUpon return of the items:2 out of 10 items were severely damagedItems are no longer sellable elsewhereThis indicates inadequate handling and quality control.ConclusionThe combination of:Slow and redundant onboardingPoor communicationInconsistent evaluation criteriaDamaged returned goodsThat results in a highly unsatisfactory experience.Recommendation: Avoid using this service.
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We’re excited to launch Arcavindi our European sister company to our UK business, Vintage Cash Cow.
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