Review Time
Overall assessment: Not recommended.
1. Onboarding Process
The process to receive the starter kit is unnecessarily complicated and time-consuming:
Initial request for eligibility/list
Mandatory call with the company
Call provides no additional value beyond what is already stated on the website
Only after this, the starter box is sent
This alone takes more than two weeks, which is excessive for a basic onboarding step.
2. Submission and Review Timeline
After sending the box as agreed:
2 weeks pass before confirmation of receipt
Another week passes before any review outcome
The overall timeline lacks efficiency and transparency, even countless emails have been sent for update - uncontrolled automation.
3. Rejection Despite Prior Alignment
The submitted items were rejected despite prior discussion and alignment, which raises concerns about:
Internal consistency
Clarity of requirements
Reliability of guidance provided during onboarding
4. Damaged Returns
Upon return of the items:
2 out of 10 items were severely damaged
Items are no longer sellable elsewhere
This indicates inadequate handling and quality control.
Conclusion
The combination of:
Slow and redundant onboarding
Poor communication
Inconsistent evaluation criteria
Damaged returned goods
That results in a highly unsatisfactory experience.
Recommendation: Avoid using this service.
Over Arcavind:It is not good Company.My name is Helcir Melo.I sent a lot of equipment, like a camera, over a month ago. To this day, April 14th (I sent it in February) and still haven't received a response, I've called several Arcavind numbers and answered by a robot. The website doesn't provide any information. Trustpilot needs to review its information. I have called to : 0800 246111108085013755 , +318000200076. All they say don´t exist number.
Sure you can complain Arca 😉Gething to hot for you ?!. Then you bether get out of the kitchen 😉.Because i only Rwight reveuws that are treu!. And iff you cant handle that OEPS complain some more I WILL JUST KEEP RWIGHTING THEM 😉Have a nice day Arca
Overall assessment: Not recommended.1. Onboarding ProcessThe process to receive the starter kit is unnecessarily complicated and time-consuming:Initial request for eligibility/listMandatory call with the companyCall provides no additional value beyond what is already stated on the websiteOnly after this, the starter box is sentThis alone takes more than two weeks, which is excessive for a basic onboarding step.2. Submission and Review TimelineAfter sending the box as agreed:2 weeks pass before confirmation of receiptAnother week passes before any review outcomeThe overall timeline lacks efficiency and transparency, even countless emails have been sent for update - uncontrolled automation.3. Rejection Despite Prior AlignmentThe submitted items were rejected despite prior discussion and alignment, which raises concerns about:Internal consistencyClarity of requirementsReliability of guidance provided during onboarding4. Damaged ReturnsUpon return of the items:2 out of 10 items were severely damagedItems are no longer sellable elsewhereThis indicates inadequate handling and quality control.ConclusionThe combination of:Slow and redundant onboardingPoor communicationInconsistent evaluation criteriaDamaged returned goodsThat results in a highly unsatisfactory experience.Recommendation: Avoid using this service.
My pack number was 494574043375. It included valuable vintage film cameras, lenses, coins and jewels, some of silver, and a large lot of vintage tin pots. The outrageous offer of 34 Euro is hardly worth the packaging material. I suggest that these people will make a large profit from my items.I accepted only because all reviews of people who refused are adamant that you never get you things back, or if they come they are packed randomly and damaged, with missing items,and months later. Luckily none of the objects I sent had any sentimental value to me. I had a second box ready, but I prefer to send eveything to a charity organisation rather than go again through this shameful experience. Take my advice, stay away and make better use of your valuable time!
They offered 24 euros for my package of 2 old smartphones a raymond weil watch and a 10k gold broken necklace. Ofcourse I refused and I did receive my package back BUT my 10k gold necklace is missing. I emailed them but no response. They stole my necklace just like that.
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We’re excited to launch Arcavindi our European sister company to our UK business, Vintage Cash Cow.
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