Overall assessment: Not recommended.
1. Onboarding Process
The process to receive the starter kit is unnecessarily complicated and time-consuming:
Initial request for eligibility/list
Mandatory call with the company
Call provides no additional value beyond what is already stated on the website
Only after this, the starter box is sent
This alone takes more than two weeks, which is excessive for a basic onboarding step.
2. Submission and Review Timeline
After sending the box as agreed:
2 weeks pass before confirmation of receipt
Another week passes before any review outcome
The overall timeline lacks efficiency and transparency, even countless emails have been sent for update - uncontrolled automation.
3. Rejection Despite Prior Alignment
The submitted items were rejected despite prior discussion and alignment, which raises concerns about:
Internal consistency
Clarity of requirements
Reliability of guidance provided during onboarding
4. Damaged Returns
Upon return of the items:
2 out of 10 items were severely damaged
Items are no longer sellable elsewhere
This indicates inadequate handling and quality control.
Conclusion
The combination of:
Slow and redundant onboarding
Poor communication
Inconsistent evaluation criteria
Damaged returned goods
That results in a highly unsatisfactory experience.
Recommendation: Avoid using this service.
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