arcb.com

2.8
2.8 Based on 40 reviews

ArcBest® is a multibillion-dollar integrated logistics company that leverages our full suite of shipping and logistics solutions to meet our customers’ needs and help keep the global supply chain moving. We’re fueled by the simple notion of finding a way ...

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Skyler Cook
Hiding from dangerous trucks and damage they cause

January 2, 2024 when driving near mile marker 212 on southbound Interstate 75 in Georgia a dual trailer had a trailer dolly brake failure. The failure was to the left side of the (driver side) dolly. The ABF trailer had a number 553872. The failure ejected brake debris from the wheel of the dolly. This debris did damage to my newer 2023 KIA Sportage. The ABF truck did not stop and may have been unaware of the damage. The tractor had a cab # of 13376. My wife photographed the burn marks on the trailer wheel and the trailer number. The incident took place just prior to 2:32 pm. The incident involved heavy smoking from the dolly wheel, ejection of debris, and then no smoking. The dolly in question most likely had a catastrophic driver side brake failure. Photos are geo-tagged. The company has refused to pay or accept responsibility. Further they have refused to share information about the dolly inspection both prior to the incident and after. Either the company knows the dolly brakes were damaged and is hiding their responsibility for the damage or they do not know of the damage and kept dangerous equipment on the road. This leads me to the conclusion that the company is either unsafe or unethical or both.The reply says to contact safety. I did this already in January and they just give you the run around. They will not own up to the damage they do. They are like children running away from their bad deeds.

1
Date of experience: Jan 01, 2024

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Business Details

  • ArcBest® is a multibillion-dollar integrated logistics company that leverages our full suite of shipping and logistics solutions to meet our customers’ needs and help keep the global supply chain moving. We’re fueled by the simple notion of finding a way to get the job done, no matter what. We started in 1923 as a local Arkansas freight hauler, and today, through organic growth, smart strategic acquisitions, visionary leadership and a mindset focused on the future, we’re a publicly traded, $5 billion logistics powerhouse. With over 15,000 employees across nearly 250 campuses and service centers, we serve as a trusted advisor to some of the world’s biggest and most recognizable brands — creating smart logistics solutions that make it easier to do business. We see the world through our customers’ eyes, and through the power of our integrated solutions, help them respond to even the most rigorous market demands. The insights needed to do this are driven by our innovative spirit and championed by experts across our business who understand the importance of being agile. By thoughtfully analyzing real-time industry data and listening to our customers, we implement transformative logistics solutions that save money, drive growth and get the job done. See more

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