I opened a ticket to replace a defective ARCTIC ARCTIC Liquid Freezer III on Jan 5 2026. After 6 calls with support and two comments on the ticket from me every week, still I do not even have a tech assigned. I really just needed an RMA and address to return for my old defective water cooler since I had to purchase a new one to replace the defective one. Every time I call I get we have shortages of office staff and they will try and get a tech to take a look at my ticket. But after a month, poor support good luck if your counting on being able to get something fixed under their warranty.
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ARCTIC is a leading manufacturer of low-noise PC coolers and components and has initiated and sustainably shaped the trend towards quiet cooling systems. In addition to an extensive range of CPU coolers and fans, ARCTIC offers high-quality monitor arms and wall mounts as well as practical equipment.
The company, led by founder Magnus Huber, with locations in Germany, Hong Kong and the USA, convinces PC enthusiasts in more than 45 countries with innovative and user-friendly products, high quality and fair prices. For 20 years, ARCTIC has stood for pleasant computer work, the best service and personal support.See more
