I made my order on Nov 22. The product delivery launched one day after the purchase. Then it is a long wait. The product tracking showed that my product went from Germany to Geneva. Even the last info was showing Location "Unavailable", the date was Dec 9.After that, I saw no more updates. I was very happy and expecting the cute and nice design of the water bottle I ordered. Now I even asked for a refund but the Customer Service didn't reply anything. It is more than 40 days from the date of purchase, which is valid for a refund according to its refund policy.I didn't get anything but paid CAD35. I feel like it's a scam.
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