The customer service is completely unacceptable. I tried to use my card online weeks ago, but each time I received a message that the company was facing issues with card payments. They said a new card would be sent, claiming there was nothing wrong with their payment system. The new card arrived three days ago, but I'm still getting the same message: they cannot process any card payments! On 16.01.2026, I spoke to three different representatives, and the last one, a very helpful lady, reset my account and assured me I could place a new order. However, it's the same story! I'm still unable to complete my order and payment, with the system stating they are experiencing a high volume of card transactions. It's been three weeks and nothing has changed—still no acceptance of card payments! Does customer service even exist? If anyone from the company reads this, please get in touch with me. As of 16.01.26, none of the payment options are functioning, leaving me completely unable to make a purchase online.
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