I ordered incorrectly, my mistake, a dishwasher. I tried using the Argos return system, it didn't work. I tried 20/25 times to give the information required, but it would not accept it. My wife tried the return system, just in case I was being an idiot, after numerous efforts gave up. I went into the local Argos store, where a very helpful young lady tried to help, funnily enough it didn't work. She tried for the last time and finally the information worked. We completed the return, including a £30 charge for the return.Goods collected, a partial credit is made to my bank. A further credit should have been made to a Love2shop card, but two weeks later it had not. I then had to go through the whole return process again. I spent an initial 45 minutes on the phone getting nowhere only for someone to hang up on me. I then rang again spending a further 35 minutes, landing it with the "promise" of it should be with you in 5 days. This was after having to give all the delivery information dates/times etc, which Argos already have. If this is progress, then bring back the abacus. The service is so shocking, I almost feel it is by design.
Claim your business profile now and gain access to all features and respond to customer reviews.
