I bought a single blanket as I live alone, but I sleep on a double bed. I went back the next day to change to a double blanket but I could not find the receipt in my inbox. Your staff refused to accept the fact that the receipt was not emailed to me even though I have your email regarding collection. Even thought the blanket seal was intact & not opened they claim that they cannot do the exchange. I do not like the accusation made by your staff which were from different shift from the team that served me when I came to collect. I would like to know whether it is possible that a receipt email was inadvertently not generated by your system
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