argos.co.uk

3.9
3.9 Based on 600 reviews

...

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Mr Darwin Munoz Mantilla
Management team at Kirkcaldy store are…

Management team at Kirkcaldy store are very unprofessional people. They’ve mistakenly sold and changed me for an item that I didn’t ask for and when I tried to return it they weren’t taking it back and they couldn’t handle the situation in a professional manner. I asked to speak to a manager and she was a disrespectful towards me she acted like she was dealing with someone in the street very rude and poor towards customers then another three ‘managers’ got involved in which a was expecting a better result but they were as bad as the other manager!. I’ve got in touch with Argos customer support through FB messenger and the personal was very polite but he didn’t seem interested so I decided to write this review so other customers don’t get caught up in this kind of situation.

1
Date of experience: Nov 22, 2025

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