Ordered some earphones because I needed them the next day at work. They didn't arrive at the store eventhough it said they would. Ordered them to my house instead, they were faulty. Booked a return collection, they collected on 15th November. After the collection they deleted my order number from their systems so I couldnt contact any customer service teams. I had to buy a pencil case in the end to get a new order number so I could get through to someone.Once through, they said they refused to give a refund without proof of return. It was literally collected from my house, what proof would I have? They don't give you anything when they collect a return. I am now £265 down with no earphones.Absolutely shambolic from start to finish. Avoid Argos, just shop at Amazon, like I should have done in the first place.
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