This is the second time I've faced issues with the service. The driver failed to show up at our home to deliver a Christmas present for my granddaughter. I checked online, and it stated that it was being resent! However, today it indicated that it was being returned??? I never even received it. I attempted to call but went through numerous automated messages before getting disconnected! I also tried the online chat but received no helpful answers. The service has been dreadful, and I have no idea where my items are!
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