I attempted to order some laptops and a gaming device with my card on November 27th during the Black Friday sales. After creating my basket and attempting to finalize the order, it failed. I contacted the support team, who suggested I visit the store to make the purchases since online transactions were experiencing issues. The following day, my card was declined because the previous transaction was still pending. Now that the pending transaction has cleared, the prices have returned to normal. I feel let down by the service in this instance and am quite frustrated. When I reached out to the company, I was informed they could not honor the original pricing. I would caution future cardholders to be aware of this practice, as it seems to limit card usability during sales, which feels quite untrustworthy.
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