If you appreciate being told to wait 48 hours, then instructed to return at a specific time, only to be asked to wait again—this service is for you!
I placed an order on November 30, and while part of it arrived on the 10th, the essential components needed for functionality were missing. Since then, customer support has been unhelpful:
On December 10, I was told, "Wait 48 hours for us to contact the supplier." Fine.
On December 12, when I followed up around noon, I was instructed to return at 1:50 PM exactly, as my 48 hours weren't technically completed. The level of pettiness is astonishing.
Today, December 13, I checked back. The response? "Please wait 48 hours to contact the supplier."
They keep resetting the timeline while I’m left with non-functional items and a gift deadline this Wednesday that they are jeopardizing.
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