I wonder if any executives from the company have actually used the automated virtual chat assistant on the website or even tried calling the automated phone support? It was an utter waste of time; I ended up purchasing the £400 laptop from another seller after spending hours trying to figure out why my order wouldn’t go through. All my previous orders went through without any issues before Christmas. I will not be returning to this service in the future; they have permanently lost a customer today. The customer support has been the worst I have encountered when trying to resolve an issue.
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