Struggling to reach customer support? Good luck. The automated response system is completely ineffective. After navigating through its endless questions, it simply disconnects the call. This occurred twice. I then tried the live chat option, but 'live' seems misleading. The representative took an eternity to reply to my questions. Additionally, the chat feature on the website obscures your messages as you type. When I requested an email address to discuss the inadequate contact methods, I was informed that none exists. It's clear they prefer to avoid customer communication and are only interested in making sales. Very disappointing service.
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