I ordered a new iron two days ago, and while it was delivered on time, the box had clearly been opened before. The cardboard lid showed signs of wear, and I noticed there was still water in the tank along with dried droplets on the exterior. It was evident that this item had been returned by a previous customer. I ended up returning it because the thermostat wasn't functioning correctly; even on the highest setting, it struggled to iron a simple t-shirt. When I inquired about the policy of reselling returned items, the staff couldn't provide an answer. Quite surprising, isn’t it?
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