I ordered a TV on December 26th with a guaranteed delivery for December 29th. It was a signed delivery that never arrived, despite me waiting for hours. They claimed the goods were delivered without any proof. I was told a solution would be provided within 48 working hours. After following up, I received the same response. On January 6th, I called again and was informed it would take another 5 working days for a response. Now, I’m without a TV and £329 down. The service has been terrible, and I will be avoiding this company in the future.
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