After being a loyal customer for over 30 years, I am now convinced it's time to switch to a different service. The last two weeks have highlighted numerous issues, including delays and unexpected fare increases. I’ve experienced long waits despite being told my taxi was close, and the recent price hikes have been frustrating. I’ve tried various methods to book, but nothing seems to work. I’m done with the excuses about 'teething problems' as they have affected my punctuality for important appointments. I will be downloading a different app soon.
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