How can I put this?To say that Argyle Satellite are never on time would be quite the understatement. In some cases, they can be frustratingly early to the point that they arrive some 5 to 10 minutes before the time the journey was actually booked for before starting the meter on the app and overcharging you to the tune of 25 pence per minute despite them having arrived early. In other cases, they are so late that there is a greater chance of a herd of pastel-coloured pegasi appearing than there is of a taxi from this company appearing. In both cases, I find this to be particularly frustrating as due to personal circumstances as of writing, I have to use this company to get to and from work each day. Their monopoly in the Wirral does not help matters one bit.Furthermore, they have a peculiar proclivity for overcharging to the point I am convinced that they are the taxi company equivalent of the most capitalistic Ferengi in Star Trek, hoarding all their wealth like they're a fusion of Grand Nagus Zek and Liquidator Brunt. I would wager that if Jeff Bezos were to spend all his wealth on taxi journeys using Argyle, he'd be able to afford 2 journeys, maybe 3 before finding himself destitute and holding a paper cup in the rain and asking for spare change Oliver Twist-style, and that's if the journey was from Birkenhead to Liverpool.If it were at all possible, I would rate the company 0, maybe -1 out of 5.Some of the drivers are nice, but that is a small plus in a sea of minuses.As for how I would review trying to book a taxi on the app while paying by card, I have to say with no word of a lie, that the experience is like having a bucketful of enraged scorpions poured down the back of your trousers while you're trying not to spill the full cup of tea that's in your hand. You go to put the card details in or it's already there, right? Either way, you choose the time, put in the instructions for the driver, use some of that "Argyle credit" thing they've got going on, and when it says to authenticate with the bank and you've done so, it goes right back to step one instead of actually doing the booking. NOT the kind of thing you want if you need to get somewhere before the sun expands into a red giant. It makes it impossible to use any of that "Argyle credit" you've earned from past trips anyway.In short, the app experience is like trying to play Jenga during an magnitude 9.5 earthquake where the gravity is 1% that of Earth's.
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