I am extremely disappointed with my purchase from Aria Belle. I ordered two dresses in different sizes (S and M), but what I received was a complete disaster.
First, the quality is appalling—the fabric is paper-thin, completely transparent, and covered in loose threads. Second, the items have absolutely NO labels (no brand, no size, no care instructions), which is a clear violation of textile regulations. Despite ordering different sizes, both dresses have the exact same measurements, yet they arrived in different color shades and different fabrics.
When I contacted customer service with photographic evidence, they repeatedly hid behind their "Final Sale" policy, claiming these major defects are just "minor variations." They completely ignore statutory consumer rights regarding faulty goods and items not as described.
If you are looking for quality and fair treatment, stay away from this store. I am now forced to resolve this via a bank chargeback and the European Consumer Centre.
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