Review Time
They will not give me a refund and only explained their so called refund policy after emailing when I requested for a refund for their bad quality items . They claimed we can’t refund an item in ‘ the sale ‘ , the items I got were not in the sale. They are a scam
I am extremely disappointed with my purchase from Aria Belle. I ordered two dresses in different sizes (S and M), but what I received was a complete disaster.
First, the quality is appalling—the fabric is paper-thin, completely transparent, and covered in loose threads. Second, the items have absolutely NO labels (no brand, no size, no care instructions), which is a clear violation of textile regulations. Despite ordering different sizes, both dresses have the exact same measurements, yet they arrived in different color shades and different fabrics.
When I contacted customer service with photographic evidence, they repeatedly hid behind their "Final Sale" policy, claiming these major defects are just "minor variations." They completely ignore statutory consumer rights regarding faulty goods and items not as described.
If you are looking for quality and fair treatment, stay away from this store. I am now forced to resolve this via a bank chargeback and the European Consumer Centre.
They have replicated dresses from well-known brands and used their models, but the quality is lacking. The fabric is subpar, sizes are inconsistent, and the dress I received is a total disappointment. They are attempting to negotiate a 'partial refund,' but I suspect I will be denied the refund despite their policy stating I'm entitled to one.
They are complete fraudsters. The clothing is sourced from another retailer, and they claim to offer a 30-day money-back guarantee. However, once a refund is requested, they inform you that sale items are excluded from this policy (and all items are perpetually on sale!). Avoid this service, and just take a picture of the items and look for them elsewhere. The quality is even worse!
The delivery of the dress I ordered took an unacceptably long time. The product was entirely different from what I expected; the material is poor, and the sizing does not fit. Overall, the execution of this dress concept is lacking. I cannot endorse this service.
It took an unreasonably long time for the dress I ordered to arrive. It does not match my expectations at all; the material is terrible, and the sizing is off. The overall design of this dress is flawed. I would not recommend anyone to order from this service.
I ordered a dress nearly two weeks ago, and the tracking shows it as delivered, but I have received nothing. When I tried to reach out to them, their response time was excessively long or nonexistent. Either this is a scam, or they are completely inept. I want my money back if I do not receive my dress.
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