I signed a contract with Arise Solar in August 2025, after being clearly told that installation would occur in October. It’s now been over two months, and I still have no confirmed installation date and no meaningful response from the company.After repeated calls and emails, I was finally told that “stock is not there,” with vague promises of a possible installation “sometime in November.” Since then — complete silence. No follow-up, no update, and no indication of when, or even if, the work will happen.This level of disorganisation and lack of communication is unacceptable for a company advertising itself as professional and reliable. I’ve had to escalate the matter to Consumer and Business Services SA just to get some accountability.
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