I am the real customer, contract number 932070. I paid AUD35,000 for my entire system plus the solar battery. They kept changing the brand from when i first quoted after i paid and signed the contract. They abuse every right of you as a consumer. They were very pushy to get the deposit then It took them 2 years to come install it but they didn't do proper job. When you kept ringing them to ask, the person who sold the system to me Davis changed his attitude and was very rude. Besides, they sent different electrician everytime. Their electrician didn't advise us that our meter wasn't compatible and they turned on the system which cost us a AUD 7000 electricity bill with Origin, which we're still paying off. They promised to speak to their manager, it's been 3 years, no solution. After all the hassles, they finally sent someone to install my solar battery, but it stopped working after 8 months. I contacted them, they told me they had no electrician to come to my area. That solar battery costs about AUD 10,000! They promise to call back, but they never. They apologise but no solution. Their warranty is bullshit. They just will not come to fix it when the system is faulty. Please do not waste your money. Those AUD35,000 is definitely my hard earned money. I am still dealing with Jesse and Ethan about my solar battery, i do not even know if that's their real name and it has been another 7 months of frustration now! Terrible. But if you're like me facing the same issue with them, do save every conversation you have with them for legal action.
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